Wednesday, March 5, 2014

Analysis of Social Media Management

Analysis of Social Media Management
A look at the integration of social media platforms

Background
·         In my graduate social media course with Marist College we were instructed to create accounts on Blogger, Twitter, and Pinterest.
·         Each week we were given a topic to discuss amongst our class and these discussions were executed through the blogs we created for the course (My blog: http://dc4sm.blogspot.com).
·         Using the social media platforms we created accounts with (Pinterest, Twitter, and a class Facebook page) we posted links to attract attention and generate traffic to our blogs.
·         Here, I analyze my social media management experience and the results of integrating blog posts with social media platforms.

Introduction
·         As a prior public relations professional, I have seen the growing importance of social media and how businesses are developing plans to utilize these platforms to reach their consumers.
·         As an entrepreneur and business woman, I am deciding which social media platforms work best for communicating and reaching my own customers and I have seen the impact that social media has firsthand.
·         My online websites have seen the most traffic and the most amount of purchases when my blog and social media platforms (especially Instagram) has a steady flow of content being produced.
·         Going into this course, I was eager to learn more about these platforms and to see what I could take away that would better help me manage my business' social media accounts and reach more customers.

Plans & Policies
·         With knowing firsthand how the use of social media can directly affect traffic to a website; I set out to increase traffic to not only my class blog but to my business’ blog and websites as well.
·         I wanted to gain a better understanding of the social media platforms that I already use (Facebook and Twitter) as well as new ones (Pinterest).
·         I most importantly sought to drive traffic to my class blog through these platforms.
·         On my business’ blog and websites I do not have any privacy policies posted, however after taking this course and especially learning about policies and security online, I will be implementing privacy policies on all of my websites.
·         To create the privacy policy for my class blog I used a free website called: http://freeprivacypolicy.com.
·         This site offers a generic privacy policy template and allows users to select the options that best suit their needs.
·         To view the privacy policy for my class blog, click here.

Activities
·         For each week’s blog post I “pinned” a pin along with a link to our class’ Pinterest board, I shared a tweet with a direct link to the post, and I shared a link on our class’ Facebook group wall. 
·         Halfway through the week I typically posted again to remind people to visit my blog and join in in the discussion that was underway (this included a link to the blog as well).
·         Lastly, I posted on the final day of the week with a similar reminder.
Analysis
·         Week four’s blog post entitled, “Social Media and your Target Audience” has been my class blog’s “most successful” blog post thus far (the above screenshots are from week 4 as well).
·         During week four I published my blog post earlier than usual (Tuesday instead of Wednesday) which afforded myself and my visitors an extra day of interaction and dialogue.
·         Below are my blog’s stats which for week four showcase a 45% increase in pageviews versus week three:

·         When it comes to my blog’s audience, the only information provided by Blogger is the country and operating system used (97% of visitors live in the U.S. and 30% use Google Chrome).
·         I’d love if Blogger developed the ability to provide more specific audience information such as age, income levels and professions.

Conclusion
·         Although, it might be difficult to clearly state that my blog’s traffic increased specifically because of my social media interactions; there does seem to be a strong enough correlation between the two to continue these practices.
·         The strategy of posting at least three times throughout week on these social networks seemed to offer the perfect balance between posting “just enough” and posting “too much”.
·         Moving forward I will definitely be taking what I’ve learned in this course and directly applying it to the marketing strategies I use for my two websites (The-Style-Closet.net & London-Rock.com).
·         The key to success is a constant flow of content production; which often times is relatively difficult for me to keep up with.
·         As a one-man-show it becomes difficult to post on several different social media outlets as well as a blog; however I know how important it is for not only meeting new customers but maintaining the relationships I have with my current customers as well.